ORSATV 100% Customer Satisfaction Guarantee
Great customer service starts with trust. We want to make sure your experience with ORSATV is a positive one. Thatís why we offer the following guarantees:
We guarantee all products to be free from factory defect and will either replace the product or refund your money at no cost to you within 30 days of purchase.
Each product has a different warranty life cycle or time frame. If your product is under warranty and you have an issue with it we guarantee to work with you to resolve your issue quickly.
We ship products out daily if your order is in before 1PM CST it will ship that day you will receive your product within 5 business days not including weekends you will receive you tracking number either that day or the next. Custom made products will normally ship out 4-6 days but can take 7-14 days to ship. We will stay in contact with you on all custom orders by either email or phone.